Frequently Asked Questions
Ticket To Working’s services are provided by Able Ready Employment Network (EN). We help people explore or try returning to work without fear of losing their benefits or Medicare for an extended period of time. Our EN provides the best FREE assistance to getting you started with your application to the program.
You must sign up either online or on the phone and create an Individualized Work Plan (IWP). Click here to sign up.
If you signed up online, the Ticket To Working EN will contact you by phone to discuss your employment goals and the short and long term supports that you need to reach those goals. If during the sign up process we either individually or together come to the conclusion that Ticket To Working is not the best option for you, we will suggest alternative ways of obtaining the support you need.
*Please Note: We cannot process your IWP nor will SSA actually assign your ticket until you have had a one-on-one conversation with an Ticket To Working EN representative. During this conversation we will review items such as the Timely Progress Guidelines with you.
We created helpful handouts to send you. You can also go to www.ssa.gov/redbook to access the information online.
You may be pleasantly surprised at how far SSA goes in trying to make you feel comfortable about making a work attempt.
If you would like to speak to someone directly, call the TTW helpline (866-968-7842)and you can be connected to someone in the Work Incentives Planning and Assistance (WIPA) program to provide individualized assistance.
In the IRS Publication 525, Taxable and Nontaxable Income, under a section titled “Persons with Disabilities”, the IRS states, “you do not include in income the value of goods, services, and cash that you receive, not in return for your services, but for your training and rehabilitation because you have a disability”. The payments the Ticket To Working EN makes to you ARE to assist with your on-going rehabilitation and efforts to remain in the workforce despite the fact that you have a disability.
Awesome! Call Ticket To Working at (800)-616-9202. Let’s get your Work Support Payments started. We can also review with you more information on receiving payments.
Yes. But depending upon the amount of help that your state VR agency or the other Employment Network already gave you, Maximus, the contractor who Social Security hired to administer the Ticket Program, may decide that some percentage of your initial Ticket payments should still go to the original agency. Maximus makes these decisions on a case-by-case basis. You will receive a portion of whatever amount the Ticket To Working EN receives for your Ticket. If you are not certain of the status of your Ticket call Maximus at 1-866-968-7842 and ask.
Ticket Holders are only allowed to work with one EN or state VR agency at a time. If your ticket has been assigned to the Ticket To Working EN then you cannot work with your state VR agency unless you first un-assign your ticket from the Ticket To Working EN. If you want to switch your Ticket from your state VR agency to the Ticket To Working EN, you must first initiate a request to your state VR agency to close your case—which is your right to do so at any time. Once your VR case is closed you can assign your Ticket to the Ticket To Working EN.
If you decide to switch your Ticket you must first contact Ticket to Work at 1-866-968-7842 and request that your ticket be unassigned from the current EN. Once the ticket is unassigned you can complete the assignment process with the Ticket To Working EN by completing the IWP.
For an overview of the entire Ticket to Work program please visit www.choosework.ssa.gov. To talk with an agent at Ticket to Work who can answer questions about the Ticket to Work program call: 1-866-968-7842.
Career Counseling, help identifying your skills, Resume and Cover Letter Development, Interview Preparation, assistance to explaining any limitations or gaps in work history to employers, job leads and job search assistance. We do not offer transportation or training assistance.
Payments made by our Employment Network directly to you. Returning to work can mean extra expenses. Our Employment Network will give you a $50 bonus payment when you return to work and earn over $850 gross pay per month. After every milestone that we receive payment for, we will issue you an additional bonus payment of $50.